Shopify is a top online store platform. It helps more than 1.75 million sellers in 175 countries sell products easily. It has a simple dashboard, easy templates, and many useful apps that help anyone build and run an online shop. Features like built-in stock control, safe payment options, and mobile-friendly design make shopping smooth for customers. Big brands like Netflix and Mattel trust Shopify, and it works well for small and large businesses.
In this Shopify e-commerce review, I will talk about its features, performance, customer support, and Shopify pricing.
Company: Shopify Inc.
Shopify eCommerce Plans & Pricing
Starter
$5/mo
3-day FREE trial
- Mobile POS
- Social Media Selling
- Linkpop Integration
- Simple Checkout
- Basic Analytics
Basic
$29/mo
3-day FREE trial
- Up to 77% shipping discount
- 10 inventory locations
- 24/7 chat support
- Localized global selling (3 markets)
- POS Lite
Shopify
$79/mo
3-day FREE trial
- Up to 88% shipping discount and insurance
- 10 inventory locations
- 24/7 chat support
- Localized global selling (3 markets)
- 5 additional staff accounts
- POS Lite
Advanced
$299/mo
3-day FREE trial
- Up to 88% shipping discount, insurance, 3rd-party calculated rates
- Custom reports and analytics
- 10 inventory locations
- Enhanced 24/7 chat support
- Localized global selling (3 markets) + add markets for $59 USD/mo each
- 15 additional staff accounts
- 10× checkout capacity
- POS Lite
Shopify Expert Ratings
| Category | Rating |
|---|---|
| Expert Review | 4.5 / 5 |
| Price | 4.0 / 5 |
| Ease of Use | 4.5 / 5 |
| Features | 4.5 / 5 |
| Support | 5.0 / 5 |
| Performance | 4.5 / 5 |
Pros and Cons.
👍 Pros
Shopify has many marketing tools that help your website grow.
You can sell online, in person, and on many marketplaces.
It has a built-in payment system.
All plans let you add unlimited products.
👎 Cons
Shopify charges extra money when you use third-party payment gateways.
The Basic plan does not have pro reports.
Shopify’s Offers
Special Offer: Start a free trial and get 3 months of Shopify for only €1/month on selected plans.
Shopify has different pricing plans for different users and business sizes.
It works for small sellers who want to run a simple campaign and also for big companies that make hundreds of millions every year.
Extra Costs
Transaction Fees
If you use another payment gateway instead of Shopify Payments, Shopify takes a small fee from every sale.
Higher-level plans have lower fees.
Payment Processing Fees
Shopify Payments also has fees.
These fees change based on your plan and your country.
Customer Support
Shopify has many types of support so you can get help anytime you need it.
When I tested Shopify, I found that they give strong and helpful support for online sellers.
Live Chat Support
Shopify has 24/7 live chat.
I tested it, and the support agents were quick and helpful.
Phone Support
Shopify has phone support in some countries like the USA, UK, Australia, and more.
Talking to a support agent can solve difficult problems faster.
Email Support
For less urgent issues, Shopify has email support.
You usually get a reply within 24–48 hours.
Community Forum
Shopify has a community forum where users can ask questions, share ideas, and help each other.
This makes the whole support system even better.
Blog and Help Center
Shopify has a blog with articles about online selling, trends, and new features.
The Help Center also has many guides and tutorials to help you use the platform easily.